Memories have already formed of another Christmas Eve spent with some of the family and then; moments and hours are passed and past and exist now in essence only or in captured images of lights and movements…sweet and bittersweet, hazy reflections of those who were and were not with us for whatever temporary or forever reason.
And we joined in that happiness and looked closely at the present and the past and marveled in the new moments shared, and hoped for fond memories again to populate those future Christmas Eves with like moments and reflections…
…of when we sat with happy faces and recalled the unceasing movements of our little ones and their ever wonder at what we have learned is the spirit of Christmas, the things that are ours in moments and time when we cherish what we have together…
…and hope for that continued peace and happiness for those Christmases yet to come.
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I don’t know who the picture actually belongs to, but I would give them/you full credit for it if I could…borrowed from a re-post of a re-post on Facebook:
What else is there to say?
As I sit here in this enchanted place that filled my dreams in my yesterdays and look around at what has become the reality of my everyday, at the white covered mountains and winter-bare trees, I reflect upon the things that I wrote in this season of the past year and marvel at what has changed and what has remained the same. I am thinking, too, of the friends that I spoke to in “Yes, I Spoke of You,” those noble and precious people who peopled my past and still live in my memories as I live in this new and present place.
When I read those writings from this time last year, I reflect on the workplace happenings of the holidays in “Postscript to a 9-1-1 Christmas.” It’s crazy, now, how my Christmas and this season are so different than they were last year. Instead of participating with my friends and co-workers in that Christmas morning banquet as we and they answered the call, I am sitting at home with part of my family, part only, as those friends are away from theirs for a bit, taking care of their citizen callers and officers for a shift of so many hours and then. They are writing more workplace holiday memories into the stories of their lives as I sit on the outside and remember what used to be.
There won’t be any or many Christmas cards sent from our house to yours this year. Life is still busy and crazy and boxes remain unpacked in their various places throughout the house as we’re trying to reassemble our uprooted lives and find places for those pictures and things that bring comfort to our hearts and souls when that need is real and upon us. Not many cards sent, but friendly faces and friendships remembered in this faraway place, those intangible tokens of an enjoyed and lived life.
So I wish you all happiness and peace in this holiday season, and I thank you again, as I have thanked you before, for creating those new worlds within me that are our paths walked together, the stories we’ve shared and lived in our workaday lives, and the experiences that have bound us together as friends. I thank you all.
I had stood beneath the streetlamp and watched the yellow glow bounce from the crystal frost on the roof of my truck like the moonlight on a tessellating sea…and as I moved my eyes, the painted ice caught the light and reflected back to me a million sparkling stars…ones that would later melt from the truck’s roof and flow down my back window like a springtime rain. As I pondered the frost and my breath’s vapor in the wintry air, I noted the quiet of the pre-dawn Christmas morning and wondered what the day would hold for me and the call-takers and dispatchers at work. I was off on Christmas Eve, but yesterday, Christmas, Friday, was the Monday of my work week…so I was moving in that direction…but slowly…I still had to stand there for a minute in my shirtsleeves…relishing the cold…blowing more vapor clouds into the dark sky of my morning and watching the crystal moonlight yellow streetlight dancing on the rooftop frosted sea of my truck…before deciding to go back into the house for my jacket and then heading downtown to work.
The ride to work was uneventful, as were the first several hours in the call-center. After we had determined that all the dispatch positions were covered and the call-takers were all nestled down at their consoles, waiting for calls of Santa Claus committing armed robberies and home invasions, three of the staff went about preparing the much longed-for Christmas morning potluck. Calls came-in and were handled in their routine fashion as our coworkers scrambled eggs, fried bacon and sausage, warmed-up the French-toast ‘casserole,’ arranged and stirred the ingredients in a crock-pot for Joy’s highly esteemed dip, and scavenged in the shift manager’s office for paper plates, cups, and other sundries. The other home-prepared foods were laid-out for us and an hour or so later, the charge was given to commence in the feasting. A couple people were allowed off the phones at a time to prepare their plates and participate in the away-from-home, 9-1-1 Christmas breakfast. The operators and supervisors assigned to first-shift (daytime hours) had to have the seniority to bid into positions on days, so they have been around long enough to know what to expect, or what can and usually does happen on Christmas and other holidays. Emergency services, especially 9-1-1 call-centers, get no breaks. They operate 24 hours a day every single day of the year…Christmas, Easter, New Years, Halloween, Hanukah, The Fourth of July…all of them…when you need us we’re there.
So we answered the phones between bites of eggs and pancakes and sent police officers to domestic violence and fight calls after putting-down our cups of orange juice…ornamented Christmas trees with lights and presents adorned our call-center, and many of our normally uniform-clad operators and dispatchers were in their holiday-finest clothes and felt really damn nice about it. People were happier, cheery, and enjoying their jobs more because they were released from the standard black shirts and pants and boots and thick leather belts…they were moms and dads and brothers and sisters and sons and daughters answering the calls of our citizens on this Christmas morning.
Amazingly, there were no armed robberies yesterday…no hot-calls for thefts of carloads of presents…only one stolen-bicycle call…and a nice collection of domestic violence calls, both physical and verbal, over some damn thing or another…and too many boyfriends were the perpetrators…and too many kids witnessed their separated families coming together for the required child-exchange…and too many dads’ new wives had to call us when the children reported what their drunk mom and her boyfriend had done to them on this Christmas morning. We had a bunch of minor thefts…mostly multiple 18-packs of Budlight or individual 40’s of some other brand…someone stole a jug of milk from a Circle K convenience store…someone else stole some kind or other kind of Christmas morning candy…and some modern Jean Valjean stole a loaf of bread…and my co-worker supervisor drove around yesterday morning…to four different convenience stores looking for dish-soap to be used in our post-breakfast clean-up at 9-1-1…he returned empty-handed…not as the victorious suspect of a soap-run who made a ‘clean get-away’ from the nearby corner-store.
Death visited us only twice during our shift yesterday…one old-guy passed-away in his extended-care facility and one not-so-old guy passed away in the lobby of the local alcohol recovery center, on Christmas morn’. We sent police to shoo-away trespassers who were begging/panhandling for money…to accidents involving people who were rushing to their masses or other worship services for the new-born savior…and to search for an 83yo man who wandered away from his elder-care facility…and he’s still missing today…at the end of today, a day later…he’s still missing.
We sat in our chairs at our consoles and watched the eternal scroll or marathon of A Christmas Story on TBS, and while I couldn’t hear any of the lines with all of our televisions on mute, I think I may have seen every scene four or five times yesterday morning…the kid being rushed upstairs after hurting his eye with his new air-rifle…the same kid rushing upstairs to put-on some damn bunny outfit…the sexist father with his new lamp of a burlesque dancer’s leg as his wife blushed and covered her face with her hair in the living room window as the dad stood on the sidewalk across the street with the other neighborhood men as the dad motioned to the mom to move the lamp this way and that to center it in the window…you know what I mean.
And…a friend of mine sat in his wife’s hospital room on Christmas Eve, waiting for her to wake up after having surgery to fix a botched-up surgery that she had a couple months ago…thoughts of this friend and his wife swirled in my mind as I answered my phones and watched the operators fill their plates and laugh at their stories with their pretty Christmas shirts and hairdos on…. This friend of mine, Jason, also has a blog (listed in the blog-roll in the side-bar to the right of this article) and he shared his reflections on this Christmas morning. Jason mentioned that a few weeks ago another coworker suggested that he write something on the ‘real’ meaning of Christmas…and he thought about it and then wrote a posting on the Twelve Days of Christmas: 9-1-1 Style…Jason is rather witty, so it’s a fun read. After he went home yesterday morning from being with his wife in the hospital, Jason wrote another blog…he had his opportunity to reflect on what might be the ‘real’ meaning of Christmas. He was touched by his love for his wife, his esteem for his co-worker who left her kids on Christmas Eve to come to work for him so he could be at the hospital with his wife…he thought about his other friends who had sent him text messages encouraging him, uplifting his spirits…and he thought of his friend from across the country who sent flowers to his wife in the hospital…even though he had never met her. I saw Jason this morning at work…with his tired and gentle eyes…hurting, thoughtful, grateful…and ready to go home. He captured the essence of Christmas in his blog…it was pure…a challenge and a reminder…for all of us. A reminder for all of us that life happens…to all of us…and we should be thankful for what we have, the people in our lives, our friends…those trusted ones who love us through thick and thin…as we answer the phones ‘9-1-1, where is your emergency?’
We did that yesterday, all day, we answered the 9-1-1 phones…sometimes it was little stuff and sometimes it was real…the substance of 9-1-1…when life happens. You might have seen some of it on the news today…a five year-old girl was kidnapped by a stranger as she and her sisters were playing in the common area of their apartment complex…just snatched her and ran…crashed into another vehicle as he was leaving…and was spotted about seven hours later by one of our canine-officers…(the little one was recovered and returned to her family…you can find the rest of it in the news)… on Christmas Day….
And it was Christmas Morning and Christmas Day in our 9-1-1 call-center yesterday…happiness was there amid the memories of lost friends and coworkers…a card was still on our supervisors’ desk for everyone to sign for the highway patrol officer that was killed last week…many of us are reading books with our places saved by bookmarks that were made in memory of our friend Pazzie who passed away just over a week ago…and as we watch the clock and answer our calls and dispatch our officers and wait for our shift to be over, we wonder at the Christmas mornings that were shared by that officer’s and Pazzie’s families yesterday….
And, so this was Christmas….
Winter finally arrived in our desert valley the other day, bringing cold and wind and rain and a crispness in the mornings that has been uncommon in our easy-bake-oven existence here and about. The day’s early sky was still rippled with clouds of gray and white amid the blue background and aimless sun. When I dropped-off my little one at school, the teachers stood around shivering and smiling and talking about the upcoming holidays and mid-word stopped to blow a whistle to tell the kids to get off the ball-field…you know better than that…the grass was covered in frost and the dirt of the infield was darker with a dew that didn’t freeze. It was the first morning of the year when there was real frost on my windshield that I had to scrape off…so unusual…bordering on strange, for here anyway. My little one commented that the ground would be covered with snow if we were up in Utah…a subject of some contention in the household and family of late…to go or not to go…to be or not to be here or there…to throw caution to the proverbial wind and step out on another risk…a risk-taking in a risky time…but we’re not going…we’re here…and another Christmas season is upon us already. It seems that the kids just started school a little while ago and it’s back again. The lights are up throughout the neighborhoods and the stores are crammed with people who are usually doing other things when I happen to frequent the place…more cars in the parking lot, more cashiers at their stands, more people in the aisles, and more stuff and stuff in the air. I put-up our tree that afternoon and got-out the Christmas CDs and still had them turning on the stereo when I wrote this…Jim Brickman, Josh Groban, and three others making the rounds over and again, shedding their spirit and making me wonder again at this person Jesus who is said to have been born in a manger and all of the rest of it. I think this might have been my favorite time of the year when I was a Christian, a believer, a person of eternal hope and non-thought…someone treading in the footsteps laid ahead for me…pulled along by the ring in the nose…non-thought…anyway, I’m not going down that pathway right now, just wanted to say that if I were still a Christian, I would love the words of the music and the thoughts of the season. As it is, I listen to mostly instrumental music and hear only the tunes while the words echo on their own in my mind….resounding symbols of a previous life. It would be so nice to be able to believe that it was all true because it sounds so beautiful in this one month of the year…so comforting, reassuring, or something…but empty…and even sad…sad at the loss of that wrongly-conceived comfort, and sad with memories of being welfare-poor when our kids were little and not being able to provide them with the tangible Christmas gifts that we thought we should be able to provide…and sad with the memories of being a child and feeling that I didn’t deserve the presents…I wondered on several occasions how I could possibly have anything under the tree, thinking the gifts were supposed to be a representation of the love that was being rewarded in substance for my behavior during the rest of the year…and I knew that I had gotten my ass beaten several times, too many times, innumerable times for shit I did wrong and for lies that I told so that I might avoid the ass-beating…and how could they then give me presents for Christmas…and the gall they had that one year to give me the presents I had found while snooping through my father’s dresser drawers and stealing some of his Lifesavers…he had said he was throwing everything away…and he did throw away most of my toys and all the posters and things I had on my walls and on the top of my dresser…all my special things, trophies, souvenirs, mementoes…every damn thing…the things that comforted me when I was in my room and away from him…and I had discovered a poster of a horse in his drawer…and it was under the tree…like I wasn’t going to remember the yelling, cursing, hateful brown eyes glaring, piercing, stabbing into my soul whenever I saw the poster? Merry fucking Christmas…. And it’s always sad in spite of the good times with all the kids over and the tons of presents for everyone…it just is…too many memories that reach beyond the present and cannot be exorcised even with the passing of time…the shit is still in there with painful gashes that are trying to heal…and making tears run with sad joy at remembering my Thanksgiving morning when my littlest one greeted me first thing with “Happy Thanksgiving, Papa.” He calls me Papa when he’s being tender…when he’s being precious, gentle, loving…. “Papa.” I never had a word like that for my father…and my heart is touched.