I wonder what kind of day it would have been if it didn’t start with reading about a five year-old who died in her sleep…if I didn’t have to wonder if it was just a biological failing of her body, given that she was on a feeding-tube and had serious medical issues to begin with…or if maybe the caretaker, parent, mom, or whomever, had used a pillow during the child’s sleep to make sure she didn’t wake again. The fire department transported her, with a police car following…and then the officer stood-by to relay the status update to his sergeant…so we would know if they needed to roll homicide detectives…just in case. I wonder what kind of day it would have been if the next notification I received wasn’t that some adult child found their parent dead in their bedroom with their body wedged between the bed and the night-stand…or if another message that I received hadn’t told me about the dead body that the city’s building inspector found when he was making a visit to one of the apartment complexes in town…or that one of the fire department’s truck-crews was on its way to the grocery store to buy their shift’s food for the day and found a dead body laying somewhere…just laying there, out in the freaking middle of the day on a sidewalk or in the greenbelt between the lanes of traffic…or if the dispatcher hadn’t needed to tell me that an officer was assaulted by some guy he had pulled-over for blowing through a school zone….
I wonder what kind of day it would have been if another dispatcher hadn’t told me that there was a “real” unknown-trouble hot call being worked on the central tactical frequency…the caller, of which, had reported that he found a Navigator in the parking lot that had blood all over the driver-side door and steering wheel and seat. Oh yeah, and about an hour ago he had seen a 50-some year-old white guy walking behind the buildings carrying a bloody bed comforter. What kind of day would it have been if we didn’t end-up finding that 50-some year-old white guy with seven bullet holes in his chest…and then sent officers to the Navigator’s registered-owner’s house in another city to talk with the man’s wife…to check on her and then ask about her shot husband…. “He left for work a couple hours ago…maybe a little later than usual…yeah, he works around such-and-such an area.” The officers thanked her for her time and then made some phone calls back to our dispatcher and patrol supervisors. A little while later, the officers went back to the man’s house and asked his wife if they could come in and take a look around. “Sure…come on in.” They found blood and…. What kind of day would it have been, if when the medical center called the woman to come down to identify her husband’s body…it hadn’t taken her two hours to get down there…to learn that her husband had been shot seven times and taken two bullets directly in the heart…and then managed to drive from his home in that other city to his work-place in the middle of our city…what kind of day would it have been?
When a different neighboring city’s dispatchers called us and asked that we check a certain vehicle leaving their city and coming into our city with four or five people inside who didn’t want to be inside, but were being driven against their will out and around and wherever…and we broadcast the information and an officer thought he was behind the vehicle and many more officers arrived to watch and follow and help when and how they could…and somehow that vehicle turned in front of or behind and into an alley or neighborhood and parked in some dark invisible place and we lost them and didn’t know where they could be…but those four or five people had dark skin and said they had been kidnapped…what kind of day would it have been if that hadn’t happened?
Later that afternoon, what kind of day would it have been if we hadn’t come across a drop-house, a den or lair of human coyotes who steal and smuggle and rape and kill and extort and abuse people who trusted them to bring them to a better life across a river and imaginary boundary that exists on maps and in minds…and officers set an inner and outer perimeter to catch all of the fleeing coyotes when they ran…and we caught four bad-guys and rescued four good guys and gals and called ICE to come and get “their” people….
And what kind of day would it have been if a caller hadn’t found that little two year-old wandering the street in his diaper and striped tennis-shoes…hadn’t called us and said “Please come get this baby…yes, I’ll stay here until you get here, I couldn’t just drive by and not stop”…like so many people do sometimes.
What kind of day would it have been if the young man hadn’t called to tell us that his friend was going to kill himself…had a gun and was going to do it…and was going to leave the apartment door unlocked for us…what kind of day would it have been if he hadn’t refused to come out of the apartment when we got there…if he would have just come out on his own…but no, we had to call it a barricade and call-out the dogs and the SWAT guys and restrict the channel so the dispatcher didn’t have to work any other traffic…just listen to me…to us, as we work this mess…all for a guy who wanted to die, but was too chicken or too undecided to do it after telling everyone that he was going to…and we set-up our police camp and command-post outside his door and around the corner and pretended that there was a real boogey-man inside who was a threat to himself and others and we were coming to protect the “others” from him in case he decided not to hurt himself, but them. What kind of day would it have been if we had packed our shit and just walked and driven away from that guy who didn’t want to come out…?
What kind of day would it have been if the mom or dad or aunt or grown cousin of that little diaper and tennis-shoe clad two year-old had come looking for him so we didn’t have to place him with Child Protective Services…if they had even noticed he was gone?
What kind of day would it have been if that other neighbor hadn’t called us to tell us that a woman was chasing her eight year-old son through the apartment complex holding a knife in one hand and a belt in the other…running and yelling “Get back here, you little shit-head…I’m gonna beat yo ass!” What kind of day would it have been? “I don’t think she’s right in the head,” the caller told the 9-1-1 operator. She had left her one year-old and six year-old kids in the apartment as she ran and chased her older son. An officer cleared after a bit and asked that we roll the counselor/crisis-team van from the fire department to take care of the other kids.
And what kind of day would it have been if there weren’t constant and insistent messages flashing on my computer screen all fucking day long about police needing to come to this school and that, this hospital and that hospital or this aunt’s house or grandmother’s house or CPS worker’s office to take this report and that report about some loved one or trusted one or some stranger or some assistant coach hitting or bruising or fondling or fucking some child who was just going about their days and lives trying to be a kid over the weekend or last week and he’s still got bruises…and the 16 year-old girl woke-up this morning and she was naked and groggy and it was burning and hurting between her legs and she doesn’t know what happened or how she got where she was and she just called her mom and she called us…and the Spanish-speaking father called us to say that his 14 year-old son was walking home from the store and a truck full of Mexicans had pulled-over and grabbed him into the truck and then stole his cell phone and wallet and had beat him and touched him “down there” and…what kind of day would it have been if another dad hadn’t called to report that he found text-messages on his 17 year-old son’s cell phone talking about how he was having sex with the dad’s 26 year-old girlfriend…what kind of day would it have been?
And those were just some of the things that happened in only eight hours of a single Monday at 9-1-1 and police dispatch…just one shift…in the fifth or sixth largest city in the country….